How it works

From your real work to skills your AI can run.

Praxeum turns how your company actually operates into verified, executable skills, with a human accountable for every one, and the evidence attached.

Prefer to see it? Walk through the demo. Best on a laptop.

The loop at a glance

Build the skill, then run it: one accountable trail.

Read-only

Connect, read-only

You grant read-only access to the exact Slack channels, Drive folders, Notion spaces, and meeting series you choose, with more sources on the way. Scoping is employee-visible, and permissions travel with everything we derive.

  • Conversations

    Chat threads: the exceptions, the corrections, the "no, do it this way".

  • Docs

    Wikis and shared drives: the policies and runbooks, cited back to the page.

  • Meetings

    Call transcripts, for the meeting series an organiser chooses to include.

The instant tier

Convert what’s already written

Documented procedures become draft skills in days, cited back to the source doc. Real, day-one value while the deeper mining runs.

Finding the patterns

Find how work actually happens

On top of your policies, Praxeum finds the recurring steps, the exceptions, and the "we never do X" rules that never reached a wiki. It reads your conversations for that, because the corrections ("no, do it this way") are where the real procedure lives.

FoundationPolicies & documented procedures
  • Refund exceptionsseen 12× · 4 people · 3 wks
  • Customer onboardingseen 9× · 3 people · 2 wks
  • Billing exceptionsseen 6× · 2 people · 4 wks

'No, do it this way.' The corrections are where the real procedure lives.

You decide

Doc vs practice

Where your doc says one thing and your team does another, we show you the conflict with the evidence attached, and you decide on purpose. No conflict? Praxeum still builds the skill from your policy.

Doc vs practice

Your policy says 30 days. Your team has refunded annual plans up to 60 days, 12 times since January. Which is right?

Recorded as a rule

annual plans → refunds up to 45 days

A person signs off before any refund goes out

A test before approval

Tested on your past cases

Before anyone approves a skill, Praxeum replays it on real past cases and grades each result against a rubric drawn from how your team decided them. The approver sees the score and every miss, not a promise.

refund-exceptions@v3 Replay test

  • Right amount
  • Inside the policy window
  • Sign-off requested before money moved
  • Reply matches team tone

38 of 40 past refunds matched the team's decision

  • #4102 Team refunded at 60 days, skill said no. See the conflict
  • #4117 Customer on a legacy plan, not in the skill yet.

Ready for review · Sarah Chen

The skill

One human approval

A skill is the actual file your AI reads and follows. A person reviews it, edits it if needed, and approves it, with the replay results in front of them. Nothing reaches an AI co-worker until they do.

refund-exceptions / SKILL.mdproposedapproved

# refund-exceptions

Decide a customer refund from the plan and timing.

## steps

  1. Check the plan type and timing.
  2. Within the window? annual 45 days · monthly 30.
  3. Never after a chargeback. Ask a person to sign off.

## tools

stripe · refunds.create

v3 · approved by Sarah Chen · Jun 30evidence current as of Jun 30

Added to your catalog

  • refund-exceptions@v3
  • onboarding-runbook@v5
  • tone-of-voice@v2
  • billing-exceptions@v1

No new AI to buy

Served over MCP

The approved skill is served over MCP to the AI your team already runs, which carries the version it ran. Each skill sits on its own rung of the permission ladder, and at sensitive forks it asks a human to sign off, in Slack.

  • Claude
  • ChatGPT
  • Cursor
  • Copilot
  • Gemini
  1. read
  2. suggest
  3. execute with sign-off
  4. execute

Markdown and code

The skill interpreter

Skills are Markdown, the format the big AI platforms are standardising on, and a model can read Markdown and still improvise. So Praxeum’s skill interpreter binds the parts that must never vary to reviewed, tested code. The replay test covers the coded parts too.

refund-exceptions / SKILL.mdMarkdown

# refund-exceptions

Decide a customer refund from the plan and timing.

## steps

  1. Check the plan type and timing.
  2. Within the window? annual 45 days · monthly 30.
  3. Never after a chargeback. Ask a person to sign off.

## tools

stripe · refunds.create

refund-exceptions / index.tsenforced
// the parts that must never vary
const WINDOW = { annual: 45, monthly: 30 }

function inWindow(days, plan) {
  return days <= WINDOW[plan]
}
  • annual at 41 days → in window, sign-off as always
  • annual at 60 days → outside the window, escalate
  • after a chargeback → never

A named bundle with a job

Skills become AI co-workers

Approved skills group into a co-worker: a named bundle of approved skills with a job, reachable where your team already works. Each skill keeps its own rung, so Carmen can chase an invoice on her own but must ask before a refund goes out. Co-workers run on the AI you already license, on your connection.

CCarmenFinance
  • refund-exceptionssign-off
  • billing-exceptionssign-off
  • invoicingexecute
Runs on Claude · your connection@carmen · carmen@fernhill
SSamSales
  • renewal-followupexecute
  • pricing-exceptionssign-off
  • lead-qualificationsuggest
Runs on Copilot · your connection@sam · sam@fernhill
JJeffHR
  • onboarding-runbookexecute
  • leave-requestssign-off
Runs on ChatGPT · your connection@jeff · jeff@fernhill
NNoorSupport and ops
  • escalationssign-off
  • ticket-triageexecute
  • incident-runbookexecute
Runs on Claude · your connection@noor · noor@fernhill

Four examples. Yours will look like your team.

Recall, not governed action

Ask your company brain

The same reading that builds your skills builds a brain your team can just ask, in Claude, ChatGPT, Slack, or Teams. Every answer is limited to what that person can see. From an approved skill it names the version; anything else is marked unverified until a person approves it.

Claude
ClaudeCompany brain · Praxeum

What’s our refund window for annual plans?

Up to 45 days, and every refund needs a sign-off before it goes out.

refund-exceptions@v3

How do I onboard someone starting Monday?

Provision access, send the welcome and first-week plan, book the kickoff.

onboarding-runbook@v5

What discount did we give Acme last quarter?

That’s in a private channel you’re not in, so I can’t share it.

access-scoped
Reply to Claude…

It stays honest

Drift detected

Praxeum keeps reading. When the way of working moves, or a cited source changes, the skill goes back for review, never silently averaged in. Until a human rules, the contested step is served as ask-a-human.

“We’ve been holding annual refunds to 30 days since September. 45 was too generous.”

seen 8× · 3 people · since Sep#support-ops
refund-exceptions / SKILL.mdquestioned
annual plans → refunds up to 45 days ask a human
refund-exceptions / SKILL.mdquestionedapproved · v4

annual plans → refunds up to 45 days

annual plans → refunds up to 30 days

Change reasonTightened after Q3. 45 was too generous; confirmed with Finance.

Approved as v4. Back in service, and your co-workers pick it up.

The trust is in the details

Four artifacts do the governing.

Citations, versions, sign-off, and an audit trail: the real objects a Praxeum skill carries, so a co-worker acting on your behalf, on the AI you already run, is always accountable.

Every claim cites its source

refund-policy#support-ops · Apr 12

Co-workers carry the version they ran

v3 · approved by Sarah Chen · Jun 30evidence current as of Jun 30

Sensitive actions ask a human

Every call is on the record

14:02Clauderefund-exceptions@v3approved

The details that make it safe

  • Evidence grade

    Every draft arrives with citations and an evidence grade: seen enough times, over enough weeks, by enough people. Repeated behavior is evidence a practice exists, not proof it should be policy, so a human decides before any agent can run it. The reviewer edits, approves, assigns an owner, or rejects.

  • Executable skills

    A served skill is executable, not just readable. It carries a machine-readable action binding (which tool, which action), its required tools, and a wired-and-verified readiness state, so an approved decision becomes the right tool call with almost no glue.

  • Your credentials stay yours

    The agent executes on its own MCP connection. We never hold your credentials and never run the action ourselves.

  • Where the reasoning lives

    Under the hood we assemble conversations into episodes, cluster the recurring ones, and induce the real procedure. Conversations hold the reasoning your wiki never captured. Operational sources (ticketing, CRM, and more) are complementary and growing, so the record of what actually happened can ground the record of why.

The week-one promise is staged and honest: documented procedures convert immediately; the highest-value, undocumented knowledge surfaces progressively over weeks; never a finished brain on day one.

See it on your own work.

Request early access See the demo