How it works
From your real work to skills your agents can run.
Praxeum turns how your company actually operates into verified, executable skills, with a human accountable for every one, and the evidence attached.
The loop
Build the skill, then run it: one accountable trail.
doc vs observed
docs → draft skills
threads → exceptions + "never do"
cluster · inducereviewer Sarah Chen
evidence grade A · cited
nothing serves until sign-off
action stripe · refunds.create
tools stripe · verified
cites #support-ops · Apr 12
- 01
Connect & scope
You grant read-only access to the exact Slack channels, Drive folders, and Notion spaces you choose, with more sources on the way. Scoping is employee-visible; permissions travel with everything we derive.
- 02
Convert what’s already written
Documented procedures become draft skills in days, cited back to the source doc. This is the instant tier: real, day-one value while the deeper mining runs.
- 03
Mine how work actually happens
We assemble conversations into episodes, cluster the recurring ones, and induce the real procedure, including the exceptions and the "we never do X" rules that never reach a wiki. Conversation exhaust is the differentiator here: it holds the reasoning your wiki never captured. Operational sources (ticketing, CRM, and more) are complementary and growing, so the record of what actually happened can ground the record of why.
- 04
A human reviews every skill
Each draft arrives with citations and an evidence grade. Your reviewer edits, approves, assigns an owner, or rejects. Nothing serves until a human signs off. Repeated behavior is evidence a practice exists, not proof it should be policy: every skill needs a real pattern behind it (seen enough times, over enough weeks, by enough people) and a human approves it before any agent can run it. Where what your team actually does diverges from what the doc says, we show you the conflict and you decide on purpose.
- 05
Serve to your agents over MCP
Approved skills go live. Agents call them and carry the version they ran. The served skill is executable: it carries a machine-readable action binding (which tool, which action) plus its required tools and a wired-and-verified readiness state, so an approved decision becomes the right tool call with almost no glue. The agent executes on its own MCP connection; Praxeum holds no credentials and never runs the action itself. At sensitive decision forks, the agent requests sign-off and a human approves in Slack.
- 06
It stays honest
When new exhaust contradicts an approved skill, or a cited source changes, the skill is routed for re-review, never silently averaged into a cleaner-looking procedure.
The week-one promise is staged and honest: documented procedures convert immediately; the highest-value, undocumented knowledge surfaces progressively over weeks; never a finished brain on day one.
Two surfaces, one brain
The same mined brain, two ways to use it.
Because we mine the whole corpus, the brain serves it two ways. Verified skills are the hero: cited, approved, executed with sign-off. Ask the brain for the rest and you get a cited answer, honestly marked unverified until a human approves it.
Run a verified skill
Cited, approved, versioned, and executed with sign-off on sensitive actions. This is the product, and it stays the headline.
Ask the brain
"What's our refund window on annual plans?"
41 days, per #support-ops (Apr 12) and the billing SOP. Two threads disagree on renewals.
cites 3 sources
A cited answer over everything you've scoped, labeled unverified and scoped to what you're allowed to see. Recall, not governed action, and never search over your docs.
The system of record
A citator for company procedure.
Legal citators answered "is this still good law?" for a century. Praxeum answers the operational version:"is this still how we do it?" Skills are versioned; supersession is typed (replaced, narrowed, questioned); the treatment state rides the version chip; drift acts as negative-treatment detection.
That citation-and-approval history is the switching cost. And because the sign-off rail and audit trail are a neutral layer across every agent platform, they're a position no incumbent bundled to its own stack can occupy: better models only make the mining cheaper.
How we're different
Where everyone else stops.
Search tools
Answer questions.
Retrieval finds a doc. It can't surface the workarounds that never reached a wiki, and it doesn't execute.
Agent platforms
Lock you to their agent.
Their brain runs their agent on their stack. You don't own the artifacts and you can't bring your own agent.
Praxeum
Governs the agents you already have.
Cited, approved, versioned, executable skills served over MCP, with a human on every sensitive action.