Use-cases
Each of these is an entry point, not a ceiling. Praxeum mines every scoped source, so skills beyond your first workflow keep surfacing, but you start where it hurts most.
Where everyone else stops
Search tools answer questions. Agent platforms run their own agent on their own stack. Neither governs your agents executing your real ops and revenue workflows.
Search tools
Retrieval finds a doc. It can't surface the workarounds that never reached a wiki, and it doesn't execute.
Agent platforms
Their brain runs their agent on their stack. You don't own the artifacts and you can't bring your own agent.
Praxeum
Cited, approved, versioned, executable skills served over MCP, with a human on every sensitive action.
Common starting points
These are examples, not a fixed menu. If your team does it repeatedly and it leaves a trail in Slack, docs, or tickets, Praxeum can turn it into a verified skill.
refund-exceptions
Refunds and escalations, handled the way your team actually handles them, including the edge cases that never made it into the help doc.
Finish line the refund got approved.
Approve a $240 refund on an annual plan booked 41 days ago?
refund-exceptions
billing-exceptions
AR follow-ups and the billing exceptions your team makes by feel, with the money-touching step gated behind a human.
Finish line the dunning sequence paused for a known-good account.
Pause dunning for Acme (net-60 agreed in Slack)?
billing-exceptions
renewal-followup
The qualification and follow-up rules that live in your reps’ heads, applied consistently, and the judgment calls flagged, not guessed.
Finish line the renewal nudge went out with the right offer.
Send the loyalty renewal offer to a churn-risk account?
renewal-followup
onboarding-runbook
Where documentation is most confidently wrong. Your real onboarding steps, cited, and the gaps between the doc and the practice surfaced on day one.
Finish line the new hire got the correct, current checklist.
pricing-exceptions
Deal-desk knowledge is pure Slack exhaust. Praxeum turns "when can we discount?" into a cited rule, with pricing exceptions routed for sign-off.
Finish line the non-standard discount was approved on the record.
Approve a 22% discount (above the 15% desk limit)?
pricing-exceptions
incident-runbook
Your postmortems already live in Notion. Praxeum keeps the runbook current as reality drifts, and flags when a step stops matching what actually happened.
Finish line the on-call followed the current runbook, not a stale one.
Which one is yours?
These are just a start. Whatever your team does repeatedly, from HR and procurement approvals to reporting digests, is a candidate. We'll start there.